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10 ways to improve your band's online marketing in 2014

2014

As we approach the end of 2013, we thought we’d share some tips with you that will help you tune up your online promotion efforts in 2014. Read on for some advice on how to improve your website, e-newsletters, Facebook presence and more…

1. Ensure you have a great site

Yes, it’s easier (and cheaper) to set up a Facebook page than build a website, but there are several advantages in creating a strong site:

  • It marks your band out as a professional, serious outfit
  • It gives you full control your band’s image and identity
  • It will allow you to blog (and if you are good at blogging, you may well find yourself with a truckload of additional visits to your site thanks to inbound marketing)
  • You tet full control over search engine optimisation and data capture
  • You can incorporate a wide range of functionality that might not be available on third party sites.

So, if you haven’t got a website for your band, build one. And if you DO have one, maybe take a look at it again, with a view to improving it as much as you can for 2014: ensure imagery, integration with social media, data capture and even typefaces are all as good as they possibly can be. Find out about how to build a great band website here.

2. Use ‘Addthis’

…And speaking of websites, ‘Addthis’ is a brilliant free tool that encourages visitors to your site to share content from it in lots of clever ways; it also maximises the chances of them following you on social media. If you’re not using Addthis now, you should be.

3. Make sure you are not neglecting smartphone users

A huge proportion of people accessing content online are now doing so using a smartphone. This has all sorts of implications for how you present your band online – and getting this wrong could severely limit the reach of your promotional efforts. Find out how to present your band to a smartphone audience.

4. Make sure you are capturing data effectively

If you don’t have a proper mailing list set up, you are shooting your act in the foot (or feet if you’re not a solo act). In my book, an email address is still worth far more than, say, a Facebook ‘like’, because 1) when you send somebody an email, a Mark Zuckerburg algorithm isn’t deciding whether that person receives it or not and 2) email addresses can be used to forge connections on multiple social networks (via ‘find my friends’ features). Read our in-depth guide to email marketing here.

5. ‘Incentivise likes’ on Facebook

Ensure you are using (and promoting) tabs on Facebook that ‘incentivise’ likes – i.e., use tabs that give people who like your Facebook page access to particular content (a free download, exclusive video etc.). Woobox provide some really helpful tools in this regard.

6. Start using Google+

People may snigger when they hear the words ‘Google Plus’ – Google’s social network is, after all, renowned for the quantities of tumbleweed that blow through its news feeds. However, it is becoming increasingly important, because Google is starting to treat websites that are connected to Google Plus via ‘Google Authorship’ (a way of attributing your site content to a particular individual in search results) rather differently (and arguably, preferentially) to other sites. Find out more about Google Authorship here.

7. Don’t overcommunicate online

Regardless of whether you’re using emails, Facebook updates or tweets to communicate with your fans, don’t fall into the trap of spewing annoying nonsense every five minutes. Only say something when it counts. With this in mind, you may find our article on managing your online reputation handy.

8. Spend some time on data hygiene

Yikes! Data hygiene. Sounds horrendous, like going to the dentist or something. But in 2014, take a look at your various databases – be they lists of fans or industry contacts – and ensure that your records are in the best shape possible. Think about standardising the format; removing duplicate records; and ensuring that as much information as you need is in them (name, email address, phone, favourite coffee…). The cleaner and more accurate your databases, the more results you’ll get when you promote your music.

9. Don’t promote your music to your friends all the time

Tempting as it is to bombard your personal Facebook friends with encouragements to buy your album / come to your gig / purchase a limited edition t-shirt with your face on it, it’s generally a bad move. Find out when is and when isn’t the right time to promote your music to friends here.

10. Plan ahead

Most marketing departments worth their salt create 'e-comms schedules' for the year, where they forward plan what kind of communications they are going to send / broadcast throughout the year. In your case, YOU are your marketing department, so follow best practice and engage in a bit of forward planning. Forward planning also allows you to automate some of your comms in advance, meaning that when you are in the middle of a promotional campaign for your new album, you don't need to worry about sending a bunch of e-newsletter and tweets out: some software somewhere is doing it for you...

Hope these tips speed you on your way to music success in 2014; and, while we've got your attention, may we take this opportunity to thank you for reading The Prescription in 2013 and wish you a lovely Christmas and all the best for the new year.

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How to market your music to a smartphone audience

Smartphone at a gig

In this Prescription PR article, we look at some of the challenges that smartphones bring to music marketing and offer some tips on how to promote your music to a smartphone audience...

I’d like to take issue with the term ‘smartphone’. If anything, smartphones make people dumb. Try having a conversation with somebody whilst they staring at an iPhone; all you’ll get out of them is an ‘um, yeah, huh…um, huh, yeah, sorry, what was that again?’. Dinner-time conversation in posh restaurants is a particular victim of this, as your squeeze will be too busy instagramming their food to talk to you. And don’t get me started about SUV drivers on the M25 who feel compelled to, yes, check their email whilst driving. That is potentially lethal, not smart – even if it means they’re enjoying a Prescription article at 70mph (sorry, 95mph).

Regardless of the dumbing-down effects of smartphones, these devices are increasingly a fact of online life. We see proof of this every time we send a Prescription article out via email – our stats indicate that at least 30% of the people reading it are doing so on a mobile phone (mainly iPhones – that’s the music industry for you!). Similarly, a significant proportion of visitors to our website – around 20% - are peering at it on their phones. Although we’d like to think that we’re the kind of hip agency that almost demands being experienced through the prism of a glossy smartphone screen, these stats are actually going to be quite similar with regard to any online bumph.  (And musicians, as we know, excel at inflicting online bumph on the world.)

So, as a DIY musician plugging your wares, how do you take this new smartphone audience into account and actively cater for it? Here are a few tips:

1. Write copy that works for both desktop and mobile users

Any time you send a band e-newsletter, remember that a large proportion of your victims (sorry, recipients) will be reading it on a phone, with all the reduction in attention span that this entails. Consequently, you probably want to avoid writing an essay to your fans. Put your key ‘call to action’ (come to my gig / buy my record / be my groupie) near the top of the message, and keep waffle to a minimum. Same goes for your website really (particularly if you are not planning on having both a desktop and a mobile version of your site).

2. Avoid flashing

iOS devices don’t do Flash, and increasingly, neither do Android ones. (Try visiting a Flash website on a phone and you’ll just get a helpful blank space where the content should be.) However, for many years now bands and musicians have been big into ahem, flashing: even in the dial-up era, the web was packed full of whizzy sites packed full of flash animations. These sites cost an arm and a leg to build and took an age to load, but bands put up with this because they thought that having a flash site made them look cool. Plus ҫa change. However, these days, unless you deliberately want to confuse or irritate your smartphone audience, there is little point in having a Flash-based music site. Best to concentrate on putting together a simple music website that looks nice, loads quickly, contains great content and (crucially) captures data. If you must use Flash, get a website-building boffin to ensure your site does some OS / browser detection – this works out what kind of device or browser a visitor is using, and serves up the right sort of content accordingly (i.e., desktop users get flash; iPhone users get text etc.)

3. Ensure that your free tracks are accessible on a smartphone

A lot of bands offer free EP downloads – or even free albums – to their fans in exchange for email addresses. A lot of the time these are presented in ZIP format, with all the songs being contained within one ZIP file. This is a neat way of doing thing for desktop or laptop users…but seriously, try opening a ZIP file on an iPhone. It is doable, but it’s a royal pain in the bum. So make sure that when you give away a free track in exchange for an email address, or an interesting encounter in the green room, that the fan will actually be able to listen to the song afterwards (particularly if you’re going down the encounter-in-the-green-room route; why disappoint them twice?). One way to do this is to offer a non-zipped, down-to-earth, old-fashioned MP3 as well as a ZIP file. The former should play fine on a smartphone; and the latter will allow the user to save the content into a music folder on a PC. Another option is to also provide links to smartphone-friendly streams of your EP / album.

4. Check all your ‘online assets’ on a phone as well as a 27” monitor

If you’re a musician, the chances are you’re looking at all your online assets – websites, HTML e-newsletters, videos etc. – on a big shiny 27” iMac screen (all broke musicians have iMacs - it's an odd fact of musical life). But it's vital to check all this content on a phone too before unleashing it on the world (well ideally, on a few phones, and the odd tablet as well). A website that looks superb on the big screen may look rubbish on a phone; an e-newsletter which looks lovely in the desktop version of Gmail may be completely unreadable in the mobile version. With the increasingly large variety of devices in circulation, it’s getting difficult to create online content that works perfectly on everything; however, you should aim to ensure that your content looks good on as broad a range of devices as possible, especially iOS and Android ones.

5. Build a mobile-friendly site

One way to ensure that your site looks good on mobile devices is to, yes, build a mobile-friendly site. You can either create an alternate version of your site which displays automatically to smartphone users (a 'mobile site') or, better yet, build a 'responsive' website, which is one that resizes page width automatically to suit the device it's being viewed on. The advantage of the latter approach is that users see the exact same content, regardless of what device they're using; bespoke mobile sites tend to be more static affairs that require periodic syncing with a desktop site, or only provide a selection of content from it.  

6. Get creative with smartphone technology

Don’t overlook the creative possibilities that smartphones offer musicians. Can you create a game that is somehow tied into your music? Can you develop an app that offers your fans an interesting experience which takes your music to another level (man)? Can you use smartphones to capture data at gigs? Can you use text messages to market your music? Can you release your album as an app rather than a download or CD? It’s quite easy to go overboard with this sort of thing – and spend way too much money on developers  – but it is still worth thinking about, because some ideas can actually yield great results (and double up as good PR angles).

Now, put that phone down, stop reading this article and concentrate on the M25. Or flying that plane.

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