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If you intend to sell CDs, downloads or merchandise direct to your fans, or need a way to build a music website that handles e-commerce well, then you might want to try out Shopify for free here.

Top tip: sending e-newsletters to your fans

If you need to send emails to your band fanbase, we recommend Mad Mimi. It's possibly the most cost-effective solution we've encountered and allows you to manage / grow a database and design attractive e-newsletters without a need for any HTML coding. You can sign up for a free account here.

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Click here for TuneCore, the service that allows you to distribute your music quickly on all major digital retailers and keep all of the royalties.

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Top tip: getting your band typeface right

Getting your band typeface right can make the difference between looking like amateurs, or coming across as a serious outfit. Read our article on the importance of typefaces here, or test your band's name out in a variety of fonts using Myfonts.com.

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Entries in Mark Zuckerburg (2)

Tuesday
Mar202012

The new Facebook Timeline: what it means for bands and musicians, and how to use it properly

In case you haven’t noticed yet, big changes to Facebook pages are around the corner. That Facebook page that you lovingly filled with crap – sorry, interesting content – about your band is shortly going to become a ‘timeline’ rather than a good old-fashioned virtual wall.

That’s nice, I hear you say – and I suppose, yes, it will make your page look a lot prettier and there are a couple of nice new features. However, there is one fairly significant downside for bands: the new format page won’t let you set a default landing tab, which spells the end of that nifty little trick whereby bands (or indeed brands) could set up their page so that users visiting it were automatically presented with ‘locked content’ – i.e., content you get in exchange for liking the page. From 30 March, if a Facebook user visits your page, they see the timeline, period. That said, it’s still possible to use Facebook ads and other links to take users to an app on your page containing locked content; it’s just that the switch does reduce the scope a bit for artists to increase likes by default, and it’s annoying for anyone who paid a developer to build a nice locked content landing tab.

But we are where we are, and regardless of how irritating you find the changes to your Facebook page, it is still for the foreseeable future going to be an important communications tool for you. So, in this post, we thought we’d give you, in our ever-generous way, our top tips for making the most of the new page format.

1. Upload a great cover picture and profile picture

The cover picture is a new banner that goes across the top of your page and it provides you with a good opportunity to make a visual statement about your band. Ok, a pretty basic suggestion this, but important nonetheless: use a really good picture of your act. You should use an image that 1) works well when cropped to 851 x 315 pixels and 2) screams ‘I’m serious about my music’ to any A&Rs, journalists, promoters or indeed any industry bods in tight pants who casually peruse your page. Don’t use a really small pic of your dog that looks rubbish when scaled up. The same sort of advice applies to your profile pic, which is the smaller image that appears in your fans’ news feeds whenever you post some boring information about said dog. A note of caution: Facebook aren’t too keen on letting you use your cover pic as an advertisement, so be careful about whacking big ‘buy now’ text all over that picture of your dog. Or you’ll get a spanking from Mark Zuckerburg. Ooh.

2. Choose your ‘featured apps’ wisely

Just underneath your profile pic you’ll see 4 rectangular ‘app’ boxes – these are effectively the old ‘tabs’ from your facebook page. You can feature up to 12 apps on your page, the rest of which users can access via a little drop-down arrow. It’s important to choose which ones to feature in the top 4, because people don’t hang about long on Facebook pages and you want to make the key stuff very obvious. My advice would be to put your ‘free download’ app fairly prominently at the top, along with any other useful apps that you’ve got – videos and a music player generally being the priorities. I have to say that even after all these years, and with a new timeline to boot, adding apps in Facebook actually remains a really cumbersome process which I don’t have time to go into, so good luck with that (some googling of ‘how do I ad a new Facebook app’ should help…a bit).

On the plus side, apps on Facebook pages are now fairly unmissable – compared to the old tab icons, they are huge. And however difficult it is to add apps, they do come in handy once they're there.

3. Set a ‘founded date’

A 'founded date' marks the start of your musical odyssey and the point from which you can start filling in your band’s back story on Facebook. If you’ve been around for a while, your band may predate the existence of Facebook, so you’ll definitely need to enter a founded date if you want to add information about your musical activities pre-2007. I can’t quite remember how I entered my founded date on my Facebook page, but I think it involved scrolling right down to the bottom of the page and clicking some sort of a pencil icon. As ever with Facebook pages, it’s not madly intuitive.

4. Add milestones

Adding milestones is a good bit more straightforward – just click the ‘milestone’ link which is located at the top left-hand side of the page, underneath your cover photo. Use this option to add significant dates and events in your band’s career, like when you released a record that nobody bought, or did a gig for an audience comprising your mum. On a more serious note, it’s worth taking a bit of time on this, as it does give your band an opportunity to provide something that is of real interest to your fans. Or at least the ones wearing anoraks.

5. Pin and star stuff

You can now give a particular post, link, video etc. greater prominence on your Facebook page by pinning it to the top. Simply hit the little pencil icon beside any post, and hit the ‘pin to top’ link. It will then hang around at the top of your page like a bad smell for a week. This is useful for flagging up particularly important content, like that time you saw Boy George walk into the local corner shop.

Starring stuff is another way to make a post more prominent on your page – if you click the star icon beside a post, it will be expanded to a full-size article.

6. Use messaging

One of the more significant new features of Facebook pages is that fans can message you directly and privately – i.e., not just write embarrassing stuff on your wall. Great if you’ve got a bunch of record companies or hot groupies keen to contact you; not so great if you’ve got a raincoat-wearing brigade wanting to get in touch. On balance though, I’d leave the messaging option switched on; it’s a form of fan engagement and you can always ignore the weirdos if you have to. Of the new features being discussed here, I think the that the messaging option is potentially the most significant, because it allows potentially very helpful people to establish a connection / dialogue with you about your music.

7. Use the ‘build audience’ features

By clicking the ‘build audience’ button at the top of your page, you’ll be presented with various tools that you can use to spread the word about your page (including a handy option to use your mailing list to invite people to follow you). Although these tools are not all strictly speaking new, they are presented in a  simple and comprehensive way and you should definitely take a look at them.

But remember…

Regardless of the above new features,  it’s really important to note that that most of your fans won't actually look at your Facebook page that often (if at all!); rather, they'll see content that you post on it pop up in their news feed. This is why, for all the nice new features, it’s still more important to think about what you actually post on your page than how well the page itself is presented. The better and richer the quality of the content you post, the more you will engage people and define a good online reputation. On that note, I’d actually suggest that you take a look at our recent post on managing your online reputation – it's got a lot of pointers on that score. 

Right, I'm off to put a lot of interesting and perhaps not-entirely-true milestones on my own Facebook page. Like the time I was number 1 in Belgium.

The Prescription is written by independent musician and Head of Digital Communications at Prescription PR, Chris Singleton.  

Find out how Prescription PR can get your band noticed - contact us today.  

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Wednesday
Nov302011

The death of email?

This is either the ghost of a dead email, a man dressed in a sheet, or a member of the Klan.


Mark Zuckerburg is in the news again; and this time it’s for pronouncing the email dead. This official pronouncement of death conveniently went hand in hand with the launch of Facebook’s new messaging system, but we’ll leave cynicism about what makes a good headline to one side (you are reading this on a PR company’s website, after all) and take a look at his bold claim and what the implications are for musicians. Should you shred your virtual mailing lists and start spamming potential fans using yet another Zuckerburg invention?

We don’t think so. There are several good reasons to hold onto your mailing list and your beautifully crafted HTML email templates. The first is that er, email isn’t dead. In fact, as one Very Important Email Boffin, Nathaniel Borenstein, told the BBC recently, its use is actually growing. And, although teenagers may currently be eschewing it, they are effectively forced upon entering the world of work to start using email; most businesses do not encourage their staff to spend all day on Facebook (they encourage them to CC everybody on pointless round robin emails instead). If you saw Prescription PR’s inboxes, you would know that the email is, perhaps sadly, rather too alive and well.

Having established that email isn’t actually dead, the second reason for continuing to communicate with your fans via email rather than relying solely on whatever Facebook offers you is that – as hard as it may be to believe now – Facebook could just be a fad. You may think that with its 500 million plus users I’m mad making a statement like that. However, the pace of change in web technology is frenetic and in the space of just five years we have already seen the rise and fall of another huge social network, Myspace. The point is that if you invest all your time, energy and money exclusively in Facebook communications – whether that’s spending money on advertising to increase ‘likes’ of your page, or trying to work out how best to use Facebook Messenger to give your ten fans the impression that you are huge in Japan – you are screwed if things in Facebook land go tits up and everybody who liked you on that network has upped sticks and is now hanging out somewhere else. That’s precisely what happened with Myspace – just remember all those bands who got RSI from clicking ‘add friend’ on Myspace only to have all those very dear pals bugger off to an entirely new network altogether. Harlots.

The third reason you should value the humble email address is the degree of control it offers you. When you post a message up on your Facebook page, not everybody reads it or even sees it (you can find out why here). Admittedly, the same can be true of email – particularly if you write very boring messages to people all the time – but you know that when you send an email to a fan, it will generally go into their inbox (unless you are flogging saucily-titled albums that spam filters don’t like; how very dare you). Additionally, you can format the email how you like – add branding, photos, links and so on. And, depending on how clever you are, you can use a tool like Mad Mimi or Getresponse to run A-B subject header tests; schedule a broadcast time; measure open rates and clickthroughs; even see where your fans live (yes, seriously). Facebook messages or status updates do not offer anything like this level of control over communications.

Finally, regardless of what happens in the future, and whichever social network is king in 2050, the email address is probably going to be involved in some shape or form, and the more of them you have the better. For all Zuckerburg’s hyperbole about the death of the email, you still need an email address to er, sign up to Facebook. Or Twitter. Or Myspace. And all of those networks encourage you to ‘find your friends’ or invite people to become fans of your band (poor sods) using your email address book or by importing your mailing list. So in effect, email addresses are turnkeys to every social network out there – both in terms of joining them or, more importantly from the musician’s point of view, locating existing fans who use them.

So given all the above, the official Prescription line is to hold onto that mailing list, and continue to grow it if you can. We’ll leave you with a parting thought though: if you are reading this article in email form, it’s further proof that the email address is still alive, unless this article is an email ghostie haunting your spooky Hotmail account. 

The Prescription is written by independent musician and digital consultant to Prescription PR, Chris Singleton.

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