In case you haven’t noticed yet, big changes to Facebook pages are around the corner. That Facebook page that you lovingly filled with crap – sorry, interesting content – about your band is shortly going to become a ‘timeline’ rather than a good old-fashioned virtual wall.
That’s nice, I hear you say – and I suppose, yes, it will make your page look a lot prettier and there are a couple of nice new features. However, there is one fairly significant downside for bands: the new format page won’t let you set a default landing tab, which spells the end of that nifty little trick whereby bands (or indeed brands) could set up their page so that users visiting it were automatically presented with ‘locked content’ – i.e., content you get in exchange for liking the page. From 30 March, if a Facebook user visits your page, they see the timeline, period. That said, it’s still possible to use Facebook ads and other links to take users to an app on your page containing locked content; it’s just that the switch does reduce the scope a bit for artists to increase likes by default, and it’s annoying for anyone who paid a developer to build a nice locked content landing tab.
But we are where we are, and regardless of how irritating you find the changes to your Facebook page, it is still for the foreseeable future going to be an important communications tool for you. So, in this post, we thought we’d give you, in our ever-generous way, our top tips for making the most of the new page format.
1. Upload a great cover picture and profile picture
The cover picture is a new banner that goes across the top of your page and it provides you with a good opportunity to make a visual statement about your band. Ok, a pretty basic suggestion this, but important nonetheless: use a really good picture of your act. You should use an image that 1) works well when cropped to 851 x 315 pixels and 2) screams ‘I’m serious about my music’ to any A&Rs, journalists, promoters or indeed any industry bods in tight pants who casually peruse your page. Don’t use a really small pic of your dog that looks rubbish when scaled up. The same sort of advice applies to your profile pic, which is the smaller image that appears in your fans’ news feeds whenever you post some boring information about said dog. A note of caution: Facebook aren’t too keen on letting you use your cover pic as an advertisement, so be careful about whacking big ‘buy now’ text all over that picture of your dog. Or you’ll get a spanking from Mark Zuckerburg. Ooh.
2. Choose your ‘featured apps’ wisely
Just underneath your profile pic you’ll see 4 rectangular ‘app’ boxes – these are effectively the old ‘tabs’ from your facebook page. You can feature up to 12 apps on your page, the rest of which users can access via a little drop-down arrow. It’s important to choose which ones to feature in the top 4, because people don’t hang about long on Facebook pages and you want to make the key stuff very obvious. My advice would be to put your ‘free download’ app fairly prominently at the top, along with any other useful apps that you’ve got – videos and a music player generally being the priorities. I have to say that even after all these years, and with a new timeline to boot, adding apps in Facebook actually remains a really cumbersome process which I don’t have time to go into, so good luck with that (some googling of ‘how do I ad a new Facebook app’ should help…a bit).
On the plus side, apps on Facebook pages are now fairly unmissable – compared to the old tab icons, they are huge. And however difficult it is to add apps, they do come in handy once they're there.
3. Set a ‘founded date’
A 'founded date' marks the start of your musical odyssey and the point from which you can start filling in your band’s back story on Facebook. If you’ve been around for a while, your band may predate the existence of Facebook, so you’ll definitely need to enter a founded date if you want to add information about your musical activities pre-2007. I can’t quite remember how I entered my founded date on my Facebook page, but I think it involved scrolling right down to the bottom of the page and clicking some sort of a pencil icon. As ever with Facebook pages, it’s not madly intuitive.
4. Add milestones
Adding milestones is a good bit more straightforward – just click the ‘milestone’ link which is located at the top left-hand side of the page, underneath your cover photo. Use this option to add significant dates and events in your band’s career, like when you released a record that nobody bought, or did a gig for an audience comprising your mum. On a more serious note, it’s worth taking a bit of time on this, as it does give your band an opportunity to provide something that is of real interest to your fans. Or at least the ones wearing anoraks.
5. Pin and star stuff
You can now give a particular post, link, video etc. greater prominence on your Facebook page by pinning it to the top. Simply hit the little pencil icon beside any post, and hit the ‘pin to top’ link. It will then hang around at the top of your page like a bad smell for a week. This is useful for flagging up particularly important content, like that time you saw Boy George walk into the local corner shop.
Starring stuff is another way to make a post more prominent on your page – if you click the star icon beside a post, it will be expanded to a full-size article.
6. Use messaging
One of the more significant new features of Facebook pages is that fans can message you directly and privately – i.e., not just write embarrassing stuff on your wall. Great if you’ve got a bunch of record companies or hot groupies keen to contact you; not so great if you’ve got a raincoat-wearing brigade wanting to get in touch. On balance though, I’d leave the messaging option switched on; it’s a form of fan engagement and you can always ignore the weirdos if you have to. Of the new features being discussed here, I think the that the messaging option is potentially the most significant, because it allows potentially very helpful people to establish a connection / dialogue with you about your music.
7. Use the ‘build audience’ features
By clicking the ‘build audience’ button at the top of your page, you’ll be presented with various tools that you can use to spread the word about your page (including a handy option to use your mailing list to invite people to follow you). Although these tools are not all strictly speaking new, they are presented in a simple and comprehensive way and you should definitely take a look at them.
Regardless of the above new features, it’s really important to note that that most of your fans won't actually look at your Facebook page that often (if at all!); rather, they'll see content that you post on it pop up in their news feed. This is why, for all the nice new features, it’s still more important to think about what you actually post on your page than how well the page itself is presented. The better and richer the quality of the content you post, the more you will engage people and define a good online reputation. On that note, I’d actually suggest that you take a look at our recent post on managing your online reputation – it's got a lot of pointers on that score.
Right, I'm off to put a lot of interesting and perhaps not-entirely-true milestones on my own Facebook page. Like the time I was number 1 in Belgium.